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In addition to getting email alerts about Cat platforms you use, you can check this drawer of the tool box for the latest information on PartStore and Parts.cat.com.

PartStore Mar 29, 2018 PartStore is Down

PartStore Server Down 

We are experiencing known cat server issues with parts store currently, please refresh your browser and try again. Feel free to email your error message directly to the customer support. Will update as soon as we have information.

Parts.cat.com Mar 7, 2018 Morton Depot - Unavailable March 7-14

Alert: We will be unable to source parts from CAT Morton Depot March 7th - March 14th due to planned inventory maintenance 

PartStore Nov 21, 2017 Holiday Parts Delivery Alert

California -  No delivery to drops tomorrow night

Oregon -  No interruption of usual delivery service.

SIS Web Oct 31, 2017 SIS Web Outage: RESOLVED

Resolved: Caterpillar reports all systems are functioning normally

SIS Web Outage

Please be aware, users of Service Information Systems (SIS) Web may be experiencing periods of performance degradation or application/technology unavailability. Support analysts are involved and working on the situation. A final alert will be sent when the issue is resolved. 

We recommend completing a browser refresh http://toolbox.petersoncat.com/browser-refresh-internet

PartStore Oct 10, 2017 Store Closures

Attention Santa Rosa, Willits and Fortuna Customers:

Wildfires in the area are preventing parts deliveries to Santa Rosa, Willits, and Fortuna stores and dropboxes.

PartStore Jun 19, 2017 SIS Web - Need to Refresh

Loss of SIS access in PartStore for Techs - Refresh needed after accepting privacy agreement
Issue this morning with the  losing access to the Order Parts button, Price & Availability after accepting the Cat privacy agreements.
SIS Web Customers please refresh or log out and log back in to get the Order Parts button to reappear.