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In addition to getting email alerts about Cat platforms you use, you can check this drawer of the tool box for the latest information on PartStore and Parts.cat.com.

Parts.cat.com May 22, 2018 Portland Parts Availability

From May 29 to June 1, Peterson Cat will move our earthmoving parts inventory from Portland to our new store at 5450 NE Five Oaks Drive in Hillsboro. During this time, we will not have access to this inventory, so we will fill your orders from other Peterson stores or from a Caterpillar parts depot.

Our Portland parts staff will still be working behind the counter, answering the phone, and taking orders. Only over-the-counter parts fulfillment will be temporarily suspended during this period.

If you have questions, please feel free to call the Portland Parts Department at 503-280-1560 or your Peterson Cat PSSR.

SIS Web May 10, 2018 SIS Web Outage

Alert: SIS Web is now available.

PartStore Mar 29, 2018 PartStore is Down

PartStore Server Down 

We are experiencing known cat server issues with parts store currently, please refresh your browser and try again. Feel free to email your error message directly to the customer support. Will update as soon as we have information.

Parts.cat.com Mar 7, 2018 Morton Depot - Unavailable March 7-14

Alert: We will be unable to source parts from CAT Morton Depot March 7th - March 14th due to planned inventory maintenance 

PartStore Nov 21, 2017 Holiday Parts Delivery Alert

California -  No delivery to drops tomorrow night

Oregon -  No interruption of usual delivery service.

SIS Web Oct 31, 2017 SIS Web Outage: RESOLVED

Resolved: Caterpillar reports all systems are functioning normally

SIS Web Outage

Please be aware, users of Service Information Systems (SIS) Web may be experiencing periods of performance degradation or application/technology unavailability. Support analysts are involved and working on the situation. A final alert will be sent when the issue is resolved. 

We recommend completing a browser refresh http://toolbox.petersoncat.com/browser-refresh-internet