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VisionLink (fleet management) software requirements:

The VisionLink software supports Adobe Flash Player version 11.0r1 and later. It is recommended that you always use the current version of Flash Player.

 

PartStore & parts.cat.com (order parts online) system requirements:

PC Requirements:

  • Windows 8 or above

NOTE: Windows 8RT is not supported.

Browser:

  • Internet Explorer 9 or 10, Google Chrome

 

Cat ET (licensed technician tool) PC, communication hardware, and cable requirements:

NOTE: The minimum PC Configurations should not be used as a standard when buying new personal computers for service tool purposes. If the existing equipment meets these minimum requirements, it will run the service tool.

PC Requirements:
Recommended Configurations

  • PC containing a 2.0 GHz dual-core processor
  • 3GB RAM
  • 3GB of available hard disk drive
  • DVD-ROM drive
  • 15.4 inch XGA Screen (1280x1024 compatible)
  • Microsoft Windows™ 7 Professional or Windows 8 Professional (Note: Windows 8 RT is not supported)
  • RS232 port with 16550AF UART or compatible (for use with Comm Adapter II)
  • USB 1.1 or 2.0 port (for use with Comm Adapter 3)
  • Ethernet RJ45 connector
  • Built in pointing device or mouse
  • For security purposes, Microsoft Internet Explorer version 9 or newer is recommended. Note: The most recent version of Microsoft Internet Explorer may not be validated to work with the service tool.

Minimum Configurations

  • PC containing a Pentium 2 GHz processor or greater
  • 1GB RAM
  • 500MB of available hard disk drive
  • CD-ROM drive
  • Super VGA monitor or display (1024x768)
  • Microsoft Windows™ 7 Professional or Windows 8 Professional (Note: Windows 8 RT is not supported)
  • RS232 port with 16550AF UART or compatible (for use with Comm Adapter II)
  • USB 1.1 or 2.0 port (for use with Comm Adapter 3)
  • Ethernet RJ45 connector
  • Built in pointing device or mouse
  • For security purposes, Microsoft Internet Explorer version 9 or newer is recommended. Note: The most recent version of Microsoft Internet Explorer may not be validated to work with the service tool.

NOTE: If the entire screen is not visible, click the 'maximize' button to fill the screen.

Remote Access (BOMGAR)

  • Must have admin rights to your work station.
  • Must be a currently supported Windows XP or higher system.
  • The Workstation service must be running (check using services.msc).
  • The Server service must be running (check using services.msc).
  • The Remote Registry service must be running (check using services.msc).
  • The ADMIN$ share must be available (check using Computer Management).
  • The Windows Network must be running, and printer and file sharing must be activated.
  • Make sure firewall settings do not block the connection. By default on Windows XP SP2, the firewall blocks any incoming traffic. It may therefore be necessary to open port 445 (and possible 135) on the target computer for incoming traffic.